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Knowledge Base
KBase for Outlook - the knowledge base that runs completely inside OutlookKBase for Outlook runs in an Exchange public folder. The knowledge base is available right inside Outlook, an environmet that users already know. Use rich text and attachments, and generate .html files from articles with a click.
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KBase for Outlook 2
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Base for Outlook is a knowledge base that runs completely in an Exchange Public folder. No extra windows - knowledge base available right inside Outlook. No new client installation. An environment that users already knows. Off-line possibilities. Ease of use. Works with all versions of MS Outlook. Rich text, html and attached files can be used in knowledge articles. Drop-down combo boxes for Problem type and Problem category.Full text searching.
based self service portal where customers can search the knowledge base, submit a request or check the status of their open requests. Customer Case Tracking A robust and easy-to-use help desk that helps organizations automate their customer support processes to deliver consistent, reliable and superior service to their customers. Knowledge Base Empower your Support Reps with easy access to answers with a web-based searchable knowledgebase and enable
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based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy. ServiceDesk
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knowledge-base software that streamlines the collection and sharing of valuable knowledge within an organization. Benefits: 1. Encourages building a knowledge sharing community: LessonsLearnedServer stimulates creating a community of knowledge sharing within an organization by exchanging valuable experiences between the different members. 2. Promotes better communication between remote offices and departments LessonsLearnedServer provides a central
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knowledge base. NewWayService also includes unique features to simplify your work: - A web interface - A Windows service to automate some tasks - Sending work orders by e-mail - Calendar of appointments - Managing technician specialities - Inserting documents option - Generating recursive work orders - History - Knowledge base - Data import/export utility - All reports, forms and e-mail formats completely customisable according to your needs - Complete
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Knowledge Editor Personal Edition is for you. Assistum Knowledge Editor Personal Edition is a powerful authoring tool that lets you create and customize your own knowledge bases that can be consulted at any time. These knowledge bases will help you deepen the understanding of both complex and easy processes and assist you with making a decision based on a variety of facts and reasons. The program has a visual interface with an easy-to-use system
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